Welcome to Cromojo AI, a product operated by HUNA VC Pty Ltd (ABN 24 658 192 520), located at Level 13/477 Pitt St, Haymarket NSW 2000, Australia.
By using Cromojo AI (“Cromojo,” “we,” “our,” or “us”), you agree to the following Terms of Service (“Terms”). Please read them carefully.
1. Acceptance of Terms
In short: By using Cromojo, you agree to follow these rules.
When you create an account, use our platform, or subscribe to our services, you accept these Terms and our Privacy Policy. If you do not agree, do not use Cromojo.
We may update these Terms occasionally. Continued use after changes means you accept the new version.
2. Description of Service
In short: We help you monitor, analyze, and optimize your website automatically.
Cromojo provides automated indexing, website monitoring, real-time analytics, and conversion optimization tools.
Our platform integrates with services such as OhDear, Pirsch, Google Search Console, Bing Webmaster Tools, and Tinybird to deliver insights and alerts.
3. Eligibility
In short: You must be able to form a legal contract.
You must be at least 18 years old (or the legal age in your country) and have the authority to agree to these Terms on behalf of yourself or your organization.
4. Account Registration and Security
In short: Keep your login safe and accurate.
You agree to:
- Provide accurate and complete information
- Maintain the security of your credentials
- Notify us immediately of any unauthorized access
- Be responsible for all actions under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Subscription and Payments
In short: Subscriptions are billed automatically via Stripe.
Cromojo operates on a subscription-based pricing model.
Payments are processed securely through Stripe.
- All fees are listed in Australian Dollars (AUD) unless stated otherwise.
- Subscriptions automatically renew unless canceled before the next billing cycle.
- All sales are final, except where required by law.
- Taxes (such as GST or VAT) may apply based on your location.
6. Cancellation and Termination
In short: You can cancel anytime, but no refunds are issued.
You may cancel your subscription at any time through your account dashboard.
Upon cancellation, access remains active until the end of the current billing period.
We may suspend or terminate your access if you:
- Breach these Terms
- Engage in misuse, abuse, or fraudulent activity
- Harm our system, other users, or third parties
Data associated with your account will be retained for 30 days after termination and then deleted permanently.
7. Use of AI and Data Processing
In short: We may process your data to improve our algorithms safely and anonymously.
Cromojo uses AI to analyze website data, user inputs, and performance metrics.
We may process anonymized and aggregated data to improve our algorithms and services, but never in a way that personally identifies you or your clients.
8. Integrations and Third-Party Services
In short: We use trusted services to help deliver Cromojo.
Cromojo integrates with and may send limited data to third-party providers including:
- OhDear (uptime and certificate monitoring)
- Pirsch (privacy-friendly analytics)
- Google Search Console & Bing Webmaster Tools (indexing insights)
- Tinybird (data processing infrastructure)
- Stripe (billing)
We are not responsible for how these third parties handle your data. Each has its own Terms and Privacy Policy.
9. Resellers and Agencies
In short: Agencies may use Cromojo for their clients.
Resellers and agencies are permitted to manage multiple client accounts using Cromojo, provided they comply with these Terms and ensure their clients do too.
10. Intellectual Property
In short: Our code, designs, and brand belong to us.
All content, software, designs, trademarks, and intellectual property related to Cromojo are owned by HUNA VC Pty Ltd.
You may not copy, modify, reverse-engineer, or redistribute any part of the platform without written consent.
You retain ownership of your uploaded content, such as sitemaps or website data.
11. Acceptable Use
In short: Use Cromojo fairly and lawfully.
You agree not to:
- Use the service for illegal or harmful purposes
- Attempt to hack, disrupt, or overload our systems
- Misuse our AI tools to create misleading or malicious data
- Violate any applicable laws or third-party rights
12. Disclaimer of Warranties
In short: We do our best, but can’t promise perfection.
Cromojo is provided “as is” and “as available” without warranties of any kind, express or implied.
We don’t guarantee uninterrupted access, error-free performance, or perfect accuracy of our data.
13. Limitation of Liability
In short: We’re not liable for indirect damages.
To the maximum extent permitted by law, HUNA VC Pty Ltd and its affiliates are not liable for:
- Indirect, incidental, or consequential damages
- Loss of data, profits, or revenue
- Service interruptions or errors
Our total liability shall not exceed the fees paid to Cromojo in the 12 months preceding the claim.
14. Indemnification
In short: You’ll protect us from legal trouble caused by your misuse.
You agree to indemnify and hold harmless HUNA VC Pty Ltd, its officers, and employees from any claims, losses, or expenses arising from your use of Cromojo or violation of these Terms.
15. Governing Law and Jurisdiction
In short: We follow Australian law.
These Terms are governed by the laws of New South Wales, Australia.
Any disputes shall be resolved in the courts of Sydney, NSW.
16. Contact Information
In short: Here’s how to reach us.
For questions about these Terms, contact us at:
HUNA VC Pty Ltd
Level 13/477 Pitt St, Haymarket NSW 2000, Australia
Email: hello@cromojo.com
